Flexible Features For Your Business
Whether you’re in need of multi channel delivery, message retention, barcode tracking, or color faxing, ISC Fax offers a variety of value-added features. We offer easy-to-use, fast and efficient, customizable features for any size business.
100% Cloud-Based Solution
Your messages are handled entirely within our secure data center network. You do not need to invest in costly equipment for your business. You’ll never need to worry about who will fix it when it breaks, or what happens if your power goes out.
We maintain multiple, redundant data centers with diverse network connections and multiple fault tolerate architecture. Redundancy ensures that a single outage or emergency in any part of our system will never affect your message traffic. Our system is managed 24/7 by a highly trained support and technical staff.
The healthcare and insurance industries are particularly sensitive to secure messaging because they are bound by HIPAA – the Health Insurance Portability and Accountability Act. Essentially, HIPAA requires organizations that process personal information, like medical records, Social Security Numbers or a patient’s home address, to comply with certain standards for integrity, availability and confidentiality of that data.
Multi Channel Delivery
In dealing with customers and clients, one size rarely fits all. Our system can adapt to individual situations and needs so that you can communicate to large groups using whatever method of delivery is right for everyone. Send and receive one message over fax, sms, and e-mail at the same time!
Smart Routing TM Technology
It is very important to us that we deliver every message for our customers and quickly and safely as possible. We will track the status of our multiple networks and telecom partners to actively direct your message traffic based on congestion and call quality. This ensures that your messages will always arrive first, and correctly.
Born In The USA
ISC Fax is headquartered in Milwaukee, Wisconsin, USA. We’re hardworking, friendly and we do what we say we’re going to do. Our current clients will tell you that what sets ISC Fax apart is our commitment to service. We’re available 24/7 because we know your need to communicate doesn’t end at 5:00 pm Central time.
We can archive and retain your message traffic for as long or short as you prefer. This makes it east to comply with diverse regulatory requirements such as GDPR, HIPPA, and SOX. Archived information is always encrypted using state of the art algorithms and access controls to make sure that your sensitive data is protected against attack.
Barcode tracking represents the latest and most effective means of recording and measuring what happens to your outbound internet faxes. Fax barcode tracking is an ideal way to track and process responses to your business communications. And if your outbound communication includes sending both fax broadcasting or (blast fax) and e-mail, ISC Fax’s e-mail tracking feature can be used to measure responses to the e-mail.
We can help you present a polished image to the outside world with custom form overlays, cover letters, and document templating.
Manage Your Messages Online
Use our powerful and secure web control panel to review message traffic, archives, and track deliverability in real time. Administrative tools allow you to manage and configure almost every aspect of your service.
With ISC Fax’s color fax feature, you can send color images directly from your PC to color fax machines and remote color printers. There’s no hardware to purchase. No software to install. Simply send us an e-mail with the color image attached. We’ll do the rest.
The ability to easily and reliably fax in color is especially critical for medical laboratories, for example, as it makes lab results easier to read. And with color faxing, complex graphs are more impactful.
Optical Character Recognition
Fax Optical Character Recognition, or OCR, is a feature that allows you to manipulate or edit the text from faxes you receive electronically.
Most electronic faxes are sent as .tif images; a file format that cannot be edited. But ISC Fax’s OCR fax feature converts that inbound fax to plain text, allowing you to edit, copy or cut text from that fax message and import it into another file format, such as Microsoft Word, Excel or other programs.